Every customer. Every department. One conversation.
DealerPulse is CRM and customer messaging for RV dealerships. DealerPulse CRM runs the sales department, and DealerPulse Engage runs service, parts and reception. Each customer has one conversation, and both see it.
For the sales department.
- Instant Call: a real salesperson from your store on the phone with new leads, usually in under a minute, while you're open
- AI writes up every call, and what the salesperson promises becomes a follow-up
- Texts, calls and Microsoft 365 email on one customer history
- Live activity, the scoreboard and reports for managers
For service, parts and reception.
- A department inbox for each store's service and parts teams
- Texts from your store's line, and email from each person's own Microsoft 365 mailbox
- Website chat, with service and parts questions sent to that department
- Review requests by text or email
Sales and service read the same thread.
Every text, email, call and website chat with a customer lands on one conversation. When the customer who bought from John texts about their awning, service sees the whole history, and John sees that service took care of it.
Run DealerPulse CRM, DealerPulse Engage, or both. Each works on its own, and together they share the conversation.
A real salesperson, in under a minute.
DealerPulse CRM at a multi-store RV dealership, the 30 days to September 30, 2026.
Guides for RV dealerships
DealerPulse, answered.
What is DealerPulse?
DealerPulse is software for RV dealerships. DealerPulse CRM is the CRM for the sales department: a real salesperson calls new leads, usually within a minute, and AI writes up every call. DealerPulse Engage is customer messaging for service, parts and reception: a department inbox for texts, email and website chat, plus review requests.
Who is DealerPulse for?
RV dealerships, from a single store to a dealer group with every store in one place. Marine, powersports and auto dealerships are coming soon.
What's the difference between DealerPulse CRM and DealerPulse Engage?
DealerPulse CRM is for selling: leads, calls, follow-ups and sales reports. DealerPulse Engage is for everyone else who talks to customers: service, parts and reception, each with its own department inbox. Both show the same conversation with each customer.
Do we need both?
No. Each works on its own. With both, a customer's sales and service messages sit on one conversation, so nobody asks the customer to repeat themselves.
How do we sign in?
DealerPulse CRM is at crm.dealerpulse.com and DealerPulse Engage is at engage.dealerpulse.com. Each also has an iPhone app. Your dealership's DealerPulse admin sets up your account. More on the Support page.
Who makes DealerPulse?
Useful Technologies, LLC, doing business as DealerPulse, in Huntsville, Alabama. More about us.